Jeff Uhlich

The word agent is everywhere right now. That’s a problem. For a lot of small businesses and nonprofits, the word makes AI sound bigger, riskier, and more technical than it needs to be. When you’re running a small team in Calgary or managing a non-profit in St. Albert, you don’t have time for more technical debt. You need things that work. Leaders hear “agent” and picture some semi-autonomous digital worker roaming across systems, making decisions, taking actions, and creating new headaches....

If you’re running an Alberta small business or nonprofit organization with 2 to 10 employees, the biggest mistake right now isn’t doing too little with AI. It’s using it randomly, between everything else you’re carrying. For the last year, the loud question has been: “Should we use AI?” That question’s basically over. Adoption is already happening, but it’s shallow, messy, and starting to create real risk. The harder question is: “How do we use it safely, without burning time, budget, or...

KPMG just released a report that should stop every Alberta business owner in their tracks: only 2% of Canadian businesses are seeing an actual ROI from AI. That’s the reality check. If you’re “using AI” but not seeing results, you’re in the majority. Now stack that beside governance. Imagine Canada found that 80% of Canadian non-profits are using AI right now, but only 10% have a formal policy to govern it. Different sector, same pattern: activity without control, effort without proof. This...